Metro Plus
Americans with Disabilities Act
Complementary Paratransit
Metro Plus is a shared-ride, public
transportation program service for people with disabilities that
cannot board, ride or disembark from the River Valley Metro
wheelchair accessible, fixed-route bus service.
ADA's policies and procedures are developed within the guidelines of
the Americans with Disabilities Act (ADA) Department of
Transportation rules and regulations and are reviewed by the ADA
Committee, an advisory board to the River Valley Metro Board of
Directors.
- Riders Guide Formats
Large print guides and audiotape versions are available by calling (815)937-4287. - Eligibility Criteria
Individuals must have a disability that prevents them from independently using River Valley Metro's fixed-route buses. Individuals must apply for ADA services and meet eligibility requirements. To apply for ADA services please call (815)937-4287 and ask to schedule an appointment for ADA qualification. - Service Area
The origin and destination of a trip must be within 3/4 of a mile of any River Valley Metro fixed-route. - Hours of Operation
Metro Plus follows the same hours of operation as the fixed-route buses. Click here to see those hours of operation.
Listed Below are links to provide you with more information regarding Metro Plus service.
How to Ride
What to Expect
Reservations
Rider Responsibilities
Telephone Numbers
Fares
Attendants, Companions, Securement & Mobility Aids
