Attendants, Companions, Securement & Mobility Devices

Personal Care Attendants (PCA)

A Personal Care Attendant (PCA) assists the rider with daily life functions and may provide assistance during the ride or at the destination.

Personal Care Attendants:

– not required to pay a fare
– must be picked up and dropped off at the same location as the rider
– must be registered with River Valley Metro

Companions and Accompanying Children

Passengers may bring along one fare-paying companion in addition to a PCA. Additional companion riders may be scheduled, but are restricted based upon space availability on the bus.


– must be picked up and dropped off at the same location as rider
– companion ridership must be set up at time of reservation

Children of Rider:

– may accompany rider on trip
– children age 6-18 must pay regular fare
– a maximum of 3 children under the age of 6 may ride free

Passenger Securement

– All wheelchairs & scooters will be secured by the┬ábus operator using four-point
belt securement system & over-center floor-mounted seat belt.
– Passengers are required to have their mobility device secured.
– Passengers using wheelchairs & scooters are encouraged to use a personal lap
– All ambulatory passengers must be seated when bus is in motion and are
required to wear a seat belt.
– Passengers using scooters are encouraged to transfer to a seat when possible.
– Infants and children with disabilities, not in a wheelchair, must be secured in
one of the following ways (at the discretion of the accompanying adult):

  • Buckled into a car seat provided by the adult, or
  • Buckled into the seat next to the accompanying adult, if not required to
    be in a car seat